jiliza Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms shall have the meanings set out below, unless the context otherwise requires:

• "Platform" means the jiliza website accessible at jiliza.cam and all associated mobile-optimised interfaces, tools, and services provided thereunder.
• "Account" means the registered player account created by you on the Platform, which is unique to you and non-transferable.
• "Player" or "User" means any natural person who has registered an Account on the Platform and meets all eligibility requirements set out in Section 2.
• "Wager" or "Bet" means any real-money stake placed by a Player on any game, event, or market available on the Platform.
• "Bonus" means any promotional credit, free spin, cashback offer, or incentive provided by jiliza to a Player, subject to applicable wagering requirements.
• "KYC" means Know Your Customer verification procedures required by PAGCOR regulations and applicable Philippine anti-money laundering laws.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body that governs legal gaming activities in the Philippines.
• "PHP" means Philippine Peso, the official currency of the Republic of the Philippines and the sole transaction currency on the Platform.
• "AML" means Anti-Money Laundering, referring to the legal framework under Republic Act No. 9160 (Anti-Money Laundering Act of 2001, as amended) and related PAGCOR directives.
• "Prohibited Territory" means any jurisdiction in which access to online gambling platforms is restricted or prohibited under applicable law.

2. Eligibility & Registration

2.1 Age Requirement

The jiliza Platform is strictly restricted to individuals who are at least 21 years of age, as required under PAGCOR regulations and Philippine gaming law. By registering an Account, you represent and warrant that you are 21 years of age or older. jiliza reserves the right to request documentary proof of age at any time, including a valid government-issued identification document (e.g., Philippine National ID, Passport, Driver's Licence, SSS/GSIS ID, or Voter's ID). Accounts that cannot be verified as belonging to a person aged 21 or above will be suspended and all associated funds frozen pending review.

2.2 Residency & Jurisdiction

The Platform is intended primarily for players located in the Philippines. It is your sole responsibility to ensure that accessing and using online gambling services is lawful in your jurisdiction. jiliza does not accept registrations from, and takes reasonable technical steps to block access from, persons residing in jurisdictions where online gambling is prohibited. jiliza makes no representation that the Platform is appropriate or lawful for use in any jurisdiction outside the Philippines.

2.3 Registration Requirements

To register an Account on jiliza, you must provide accurate, current, and complete information including but not limited to: your full legal name, date of birth, residential address in the Philippines, valid Philippine mobile number, and a unique email address. You must not impersonate any other person or use false identity information during registration. jiliza reserves the right to reject any registration application at its absolute discretion.

2.4 One Account Policy

Each Player is permitted to hold only one (1) active Account on the Platform. Registering or attempting to register multiple accounts — whether using different personal information, mobile numbers, email addresses, devices, or IP addresses — constitutes a material breach of these Terms. jiliza employs device fingerprinting, IP analysis, and identity matching systems to detect multi-accounting. Upon detection, jiliza reserves the right to close all associated accounts and void any winnings derived from them.

2.5 KYC Verification

In compliance with PAGCOR requirements and the Anti-Money Laundering Act (Republic Act No. 9160, as amended), all Players must complete KYC verification before withdrawing funds. KYC documentation typically includes: (a) a government-issued photo ID; and (b) proof of address dated within three (3) months (e.g., billing statement from BPI, BDO, Meralco, or similar). jiliza may request additional documentation at any stage of the Player relationship. Failure to provide requested documentation within the stipulated timeframe may result in Account restriction.

3. Account Management

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials. You must ensure that your password is sufficiently complex and not shared with any third party. jiliza strongly recommends enabling two-factor authentication (2FA) on your Account, accessible via Account Settings. jiliza will never request your password through any channel including live chat, email, or SMS.

3.2 Unauthorised Access

You must notify jiliza immediately by email to [email protected] if you become aware of, or reasonably suspect, any unauthorised access to or use of your Account. Until jiliza receives and processes such notification, all activity conducted under your Account credentials shall be deemed authorised by you. jiliza shall not be liable for losses arising from your failure to maintain account security.

3.3 Account Inactivity

An Account is considered inactive if there has been no login activity for a continuous period of twelve (12) months. jiliza may charge an inactivity fee of ₱100 per month after the first twelve months of inactivity, deducted from the remaining account balance. jiliza will provide advance notice by email before applying inactivity fees. Where the account balance falls to zero, the Account may be closed. To reactivate a dormant Account, please contact support.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

jiliza accepts deposits and processes withdrawals through the following channels: GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20. All transactions are denominated exclusively in Philippine Peso (PHP). jiliza does not accept deposits from, or process withdrawals to, accounts held in the name of a third party.

4.2 Minimum Transactions

The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱200. jiliza does not charge fees on standard withdrawal transactions. Processing times are approximately: GCash and Maya — within 5 minutes of approval; bank transfers (BPI, BDO, Metrobank, UnionBank) — within one (1) business day. USDT TRC20 withdrawals are processed within two (2) hours, subject to blockchain confirmation times.

4.3 Withdrawal Conditions

Before a withdrawal request can be processed, the following conditions must be met: (a) KYC verification has been successfully completed; (b) the Player has met any applicable wagering requirements on bonus funds; (c) the Player's Account is in good standing with no pending security reviews; and (d) the withdrawal amount does not exceed applicable transaction limits. jiliza reserves the right to delay processing of any withdrawal pending completion of AML due diligence checks, as required by Philippine law.

4.4 Currency & Conversion

All account balances and transactions are conducted in PHP. Where a Player deposits via USDT TRC20, jiliza will convert the deposited amount to PHP at the prevailing exchange rate at the time of receipt. Exchange rate fluctuations are the Player's responsibility. jiliza is not liable for losses arising from currency conversion.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotional incentives offered by jiliza are subject to specific terms set out at the time of offer. These may include, without limitation: wagering requirements (typically expressed as a multiple of the bonus amount), eligible games, maximum bet limits while a bonus is active, time limits for meeting wagering requirements, and maximum withdrawal limits on bonus winnings. Where a conflict exists between these general Terms and specific promotion terms, the specific promotion terms shall prevail.

5.2 Wagering Requirements

Unless otherwise stated in the specific promotion terms, bonuses must be wagered a minimum of thirty (30) times before any associated winnings may be withdrawn. Wagers placed on live dealer games, sports betting markets, and certain jackpot slot titles may contribute at a reduced rate or not at all to the fulfilment of wagering requirements. jiliza will clearly indicate eligible games and contribution rates in the specific promotion terms.

5.3 Bonus Abuse

jiliza reserves the right to void bonuses and any winnings derived therefrom, and to suspend or permanently close Accounts involved in any of the following: (a) systematic exploitation of bonus terms in a manner inconsistent with normal recreational play; (b) coordinated bonus hunting or arbitrage across multiple accounts; (c) use of low-risk or zero-risk betting strategies designed to satisfy wagering requirements without genuine exposure to risk; or (d) any form of collusion or coordination with other Players to exploit promotional offers.

6. Gaming Rules

6.1 Game Outcomes

All random-number-generator (RNG) game outcomes on the jiliza Platform are determined by certified RNG systems independently audited by recognised testing laboratories. jiliza makes no warranties regarding the continuity of any winning streak, return-to-player percentage on any individual session, or outcomes of any particular game. Past outcomes do not influence future results in RNG games.

6.2 Technical Malfunctions

In the event of a technical malfunction that affects game outcomes or wager settlement, jiliza reserves the right to void all affected wagers and return stakes to Players. jiliza shall not be liable for any loss of winnings or opportunity arising from technical faults, interruptions to internet connectivity, or force majeure events. The decision of jiliza's technical team regarding malfunction-related disputes shall be final.

6.3 Sports Betting

All sports betting markets offered on jiliza — including PBA, NBA, UFC, international football, boxing, volleyball, and other events — are subject to jiliza's sports betting rules, which govern bet acceptance, in-play betting, settlement procedures, and dispute resolution. These rules form part of these Terms and are available in the sports betting section of the Platform.

6.4 Responsible Gaming

jiliza provides all Players with access to responsible gaming tools including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools are accessible via the Account Settings page. Players who believe they may have a gambling problem are encouraged to use these tools and to seek assistance. For further information, please visit jiliza's Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the jiliza Platform and constitute grounds for immediate Account suspension, forfeiture of balances, and referral to PAGCOR and Philippine law enforcement authorities:

• Money laundering or any activity in violation of Republic Act No. 9160 (Anti-Money Laundering Act) and Republic Act No. 10927 (as amended);
• Use of the Platform by persons under 21 years of age, or facilitation of access to the Platform by minors;
• Creating or operating multiple accounts (multi-accounting) for the purpose of obtaining bonuses, manipulating odds, or circumventing account restrictions;
• Use of automated betting software, bots, scripts, or artificial intelligence systems to place wagers or interact with the Platform;
• Exploitation of software bugs, errors in odds, or technical vulnerabilities, whether discovered inadvertently or through deliberate testing;
• Match-fixing, spot-fixing, insider trading of sporting information, or any form of corruption related to events offered for betting on jiliza;
• Collusion between Players in poker, live casino, or other multi-player game environments;
• Fraud, chargeback abuse, or use of stolen, fraudulently obtained, or unauthorised payment instruments;
• Any activity that jiliza determines, at its reasonable discretion, to constitute cheating, abuse, or exploitation of the Platform or its staff.

8. Intellectual Property

All content on the jiliza Platform — including but not limited to software, game content, logos, graphics, trademarks, service marks, text, audio, and video — is owned by or licensed to jiliza and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal recreational use in accordance with these Terms. You must not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any Platform content without jiliza's prior written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable Philippine law:

• jiliza provides the Platform on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement;
• jiliza does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components;
• In no event shall jiliza's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform exceed the total amount deposited by you in the twelve (12) calendar months immediately preceding the claim;
• jiliza shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of your use of or inability to use the Platform, even if jiliza has been advised of the possibility of such damages.

Nothing in these Terms shall exclude or limit jiliza's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

10. Account Suspension & Termination

10.1 Suspension by jiliza

jiliza reserves the right to suspend or permanently terminate any Account, at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that: (a) a Player has breached these Terms; (b) an Account is involved in fraudulent, abusive, or illegal activity; (c) a Player has provided false or misleading information during registration or KYC; or (d) continued operation of the Account poses a risk to jiliza, other Players, or the integrity of the Platform.

10.2 Termination by Player

You may request closure of your jiliza Account at any time by contacting support at [email protected]. Account closure requests will be processed within five (5) business days. Any remaining balance (after deduction of applicable fees, and provided KYC requirements are met) will be transferred to your designated withdrawal method. Active bonuses will be forfeited upon Account closure.

10.3 Effect of Termination

Upon termination of an Account for any reason: (a) all licences granted to you under these Terms will immediately cease; (b) you must cease all use of the Platform; (c) provisions of these Terms that by their nature survive termination (including Sections 7, 8, 9, and 11) shall remain in full force and effect.

11. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall first be submitted to jiliza's internal dispute resolution process. If a dispute cannot be resolved internally within thirty (30) days, it may be escalated to PAGCOR's player dispute resolution mechanism. The parties irrevocably submit to the exclusive jurisdiction of the appropriate courts of the Philippines for the resolution of any dispute that cannot be settled through the foregoing processes.

12. Amendments to These Terms

jiliza reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, jiliza will provide notice via the Platform and/or by email to your registered address at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree with the amended Terms, you must stop using the Platform and request Account closure before the effective date.

13. Contact Information

For questions, complaints, or formal notices relating to these Terms and Conditions, please contact jiliza at:

For regulatory matters, players may also contact the Philippine Amusement and Gaming Corporation (PAGCOR) directly. jiliza operates under the PAGCOR regulatory framework as required by Philippine gaming law.